SWISS HOSTED EXCHANGE

If you do not wish to operate your own Exchange messaging infrastructure in-house, and if it is important for your company that all e-mail data is stored in Switzerland. Our Hosted exchange solution is made for you, we offer you the following services:

Built-in protection against spam and viruses, as a Hosted Exchange® client, you are protected against viruses and spam when communicating via email. Harmful content is filtered by our Virus and Spam Filter Solution for Microsoft Exchange service, which includes the following features:

• 0-day malware via sandboxing technologies
• Multiple antivirus (ESET, ClamAV, BitDefender)
• Defense against phishing
• Protection against identity theft (spoofing)

For customers, not wishing to use sandboxing technologies transiting through an EU datacenter, it is possible to disable them.

Sandboxing technologies are designed to analyse only files of a potentially harmful nature that come from e-mail or can be downloaded via a URL link. These files are then individually executed on isolated Windows environments (Sand Box) identical to your computer. The analysis result allows the identification of infected or malicious files before an Antivirus signature is available on the market.

As an EVOK Hosted Exchange® customer, you receive access to our Helpdesk (direct access to a technician) during working hours for any problems related to the messaging solution. All incident services or configuration assistance directly related to EVOK Hosted Exchange are included in the service contract. These services are not included in this contract and will be invoiced separately: Configuration interventions, modifications on workstations or mobile phones. A secure self-service management interface is available for all changes, password initialization, redirections, e-mail forwarding and other functions; if required, our Helpdesk is at your disposal.

If you are, for example; a municipality, a nursing home, a medical practice, a financial institution and you have to comply with the Swiss law on data protection (Art. 18 al. 1 LPrD). EVOK Hosted Exchange® is the right service for you. EVOK offers you 100% Swiss Hosted Exchange® hosting under Swiss law with replication on a geo-cluster in its datacenters in Fribourg and Lausanne. Your data is backed up and secured daily in a datacenter remote from the main facilities, with up to 6 months’ retention of your protection against deletion.

Our messaging solution allows full email encryption with the Swiss SeppMail platform or direct integration with HIN (Medical Data).

When required by your profession, we also provide an archiving service for up to 10 years. This service archives all the client’s internal and external e-mail communications. EVOK Archiving protects your e-mails in a secure and tamper-proof environment. To ensure compliance, e-mails must be stored, sorted in accordance with regulations and data must be easily retrievable for restoration or deletion as per legal requirements. This solution provides role-based access to archived emails, logged data access at all levels, all overseen by your employees assigned as Data Guardians. The unalterable and DMPP compliant nature creates a repository of evidence that is admissible in court.

Please note : the service currently works with the Microsoft Exchange 2016 version, the Exchange 2019 version will be available from Q4/2020.