Microsoft offers a wide range of powerful Microsoft 365 (Office 365) services, but a complete backup of your 365 data, is not one of them.
By choosing a 365 backup solution from EVOK, you protect your Microsoft 365 (Office 365) data from damage, allowing you to quickly recover deleted data.
Backup and data retention included in Microsoft 365 contracts (source Microsoft July 2020)
Up to 30 days retention for Microsoft 365 Exchange
Retention 93 days for Microsoft 365 SharePoint and OneDrive
Retention de 1 day for Microsoft 365 Teams
For all recovery operations, it is necessary to contact Microsoft support services or to execute PowerShell commands.
According to a recent report by Enterprise Strategy Group, one in four companies do not think they need to back up Microsoft 365.
Services, applications and third party services, as well as equipment or products offered through services may be unavailable from time to time, may be available for a limited time, or may vary depending on your region or device. If you change the location associated with your Microsoft account, you may need to re-appropriate equipment or applications that were available and paid for in your former location.
We strive to keep the services up and running; however, all online services are subject to occasional interruptions and outages, and Microsoft is not responsible for any interruptions or losses you may experience as a result. In the event of a failure, you may not be able to recover your content or the data you have stored. We recommend that you regularly back up your content and data that you store on the services or that you store using third-party applications and services.
Information taken from:https://www.microsoft.com/en-us/servicesagreement
(Chapter 6 : the availability of the service)