{"id":29562,"date":"2025-05-12T15:13:43","date_gmt":"2025-05-12T13:13:43","guid":{"rendered":"https:\/\/dev.evok.com\/it-maintenance-the-importance-of-a-managed-it-service\/"},"modified":"2025-05-12T15:13:44","modified_gmt":"2025-05-12T13:13:44","slug":"it-maintenance-the-importance-of-a-managed-it-service","status":"publish","type":"post","link":"https:\/\/evok.com\/en\/it-maintenance-the-importance-of-a-managed-it-service\/","title":{"rendered":"IT maintenance: the importance of a managed IT service"},"content":{"rendered":"\n<p>Today, all small and medium-sized Swiss companies rely heavily on their network technology to serve their customers. However, the ever-present threat of malware and cyber-attacks makes <strong>IT maintenance<\/strong> <a href=\"https:\/\/dataprot.net\/statistics\/malware-statistics\/#:~:text=560%2C000%20new%20pieces%20of%20malware,58%25%20of%20all%20computer%20malware.\" target=\"_blank\" rel=\"noreferrer noopener\">a chronic source of risk<\/a>. <\/p>\n\n<p>Indeed, potential day-to-day IT problems frustrate employees and affect productivity. And these are just a few of the many challenges involved in managing a complex network. <\/p>\n\n<p>In response to these challenges, IT departments<strong> <\/strong>A managed IT service provider provides technological support to ensure consistent and efficient <strong>IT maintenance<\/strong>. As a result, a managed IT services provider optimizes your network uptime and availability by combining specialized tools, processes and skills to <a href=\"https:\/\/evok.com\/fr\/netglobalmaintenance\/?_ga=2.57184938.1857762469.1664269232-10949014.1662736944\">monitor and maintain your technology<\/a>. <\/p>\n\n<p>This article will cover the characteristics of managed IT services and how they are reshaping <strong>IT maintenance<\/strong> service provision.<\/p>\n\n<div class=\"wp-block-yoast-seo-table-of-contents yoast-table-of-contents\"><h2>Contents :<\/h2><ul><li><a href=\"#h-c-est-quoi-un-service-informatique-gere\" data-level=\"2\">What is a managed IT service?<\/a><\/li><li><a href=\"#h-pourquoi-utiliser-des-services-informatiques-geres-pour-sa-maintenance\" data-level=\"2\">Why use managed IT services for maintenance?<\/a><\/li><\/ul><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"h-c-est-quoi-un-service-informatique-gere\"><strong>What is a managed IT service?<\/strong><\/h2>\n\n<p>The managed IT services model enables comprehensive, proactive management of a company's technology. Gone are the old methods of IT support, which involved on-site maintenance work! A managed IT services provider can do most of its work remotely from a dedicated network operations center. This unobtrusive, controlled support allows your staff to use your IT service without being interrupted by <strong>maintenance<\/strong>.   <\/p>\n\n<h2 class=\"wp-block-heading\" id=\"h-pourquoi-utiliser-des-services-informatiques-geres-pour-sa-maintenance\"><strong>Why use managed IT services for maintenance?<\/strong><\/h2>\n\n<p>Instead of being reactive and taking corrective action, a managed IT services provider like EVOK is proactive. It will focus on keeping your network secure and healthy, rather than fixing it after it's too late. <\/p>\n\n<p>After an initial integration phase, the managed IT service provider uses a network monitoring platform. This will enable it to collect information and monitor every network device and endpoint in real time. This includes network routers and firewalls, as well as servers, workstations and PCs.  <\/p>\n\n<p>By remotely managing network traffic, detecting and diagnosing performance problems, and continuously collecting health metrics for each of your systems, Managed IT Maintenance ensures a pleasant end-user experience.<\/p>\n\n<p>With this kind of regular <strong>IT maintenance<\/strong> of your network, problems are dealt with in an organized way before they culminate in critical points or even downtime.  <\/p>\n\n<p>Today, we are one of the leading players on the Swiss market offering this type of service. Our aim is to guarantee <a href=\"https:\/\/evok.com\/fr\/maintenance-et-gestion-dinfrastructure\/\">efficient, proactive IT maintenance<\/a> to maximize the reliability of your servers. Our services include :    <\/p>\n\n<ul class=\"wp-block-list\">\n<li>A full system audit during integration to identify underlying IT issues.<\/li>\n\n\n\n<li>A network update and correction to guarantee the security of all systems and devices.<\/li>\n\n\n\n<li>Vigilant monitoring of network status to detect problems at an early stage, with offers up to 24\/7 monitoring.<\/li>\n\n\n\n<li>Regular cyber security scans to detect new security vulnerabilities.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>This article will cover the characteristics of managed IT services and how they are reshaping IT maintenance service provision.<\/p>\n","protected":false},"author":12,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[108,105],"tags":[118],"class_list":["post-29562","post","type-post","status-publish","format-standard","hentry","category-blog-en","category-computer-maintenance","tag-computer-maintenance"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.3 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>The importance of a managed IT department in 2022<\/title>\n<meta name=\"description\" content=\"This article covers all the important aspects of Managed IT. Find out how it optimizes your network operations!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/evok.com\/en\/it-maintenance-the-importance-of-a-managed-it-service\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"IT maintenance: the importance of a managed IT service\" \/>\n<meta property=\"og:description\" content=\"This article covers all the important aspects of Managed IT. Find out how it optimizes your network operations!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/evok.com\/en\/it-maintenance-the-importance-of-a-managed-it-service\/\" \/>\n<meta property=\"og:site_name\" content=\"EVOK Informatique\" \/>\n<meta property=\"article:published_time\" content=\"2025-05-12T13:13:43+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-12T13:13:44+00:00\" \/>\n<meta name=\"author\" content=\"Florian Bourqui\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Florian Bourqui\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/evok.com\\\/en\\\/it-maintenance-the-importance-of-a-managed-it-service\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/evok.com\\\/en\\\/it-maintenance-the-importance-of-a-managed-it-service\\\/\"},\"author\":{\"name\":\"Florian Bourqui\",\"@id\":\"https:\\\/\\\/evok.com\\\/en\\\/#\\\/schema\\\/person\\\/03eaff51f52c8e29668cc58c6701f122\"},\"headline\":\"IT maintenance: the importance of a managed IT service\",\"datePublished\":\"2025-05-12T13:13:43+00:00\",\"dateModified\":\"2025-05-12T13:13:44+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/evok.com\\\/en\\\/it-maintenance-the-importance-of-a-managed-it-service\\\/\"},\"wordCount\":448,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/evok.com\\\/en\\\/#organization\"},\"keywords\":[\"Computer maintenance\"],\"articleSection\":[\"Blog\",\"Computer maintenance\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/evok.com\\\/en\\\/it-maintenance-the-importance-of-a-managed-it-service\\\/#respond\"]}],\"accessibilityFeature\":[\"tableOfContents\"]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/evok.com\\\/en\\\/it-maintenance-the-importance-of-a-managed-it-service\\\/\",\"url\":\"https:\\\/\\\/evok.com\\\/en\\\/it-maintenance-the-importance-of-a-managed-it-service\\\/\",\"name\":\"The importance of a managed IT department in 2022\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/evok.com\\\/en\\\/#website\"},\"datePublished\":\"2025-05-12T13:13:43+00:00\",\"dateModified\":\"2025-05-12T13:13:44+00:00\",\"description\":\"This article covers all the important aspects of Managed IT. 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