Remote Support : TeamViewer
TeamViewer is a compact module that runs on your computer and allows EVOK technical services to provide remote technical assistance

DEDICATED AND ADMINISTERED VIRTUAL SERVERS IN SWITZERLAND

Your virtual server in the Cloud, 100% dedicated
Infrastructure based on VMware vCloud platform
High performance SAN storage (SSD / Flash)
Monitoring & alerts 24×7
Service Level Agreement guaranteed, min. 99.9%
Secure data centers, in Switzerland

DEDICATED VSERVERS CONFIGURATIONS

Choose your server and configure options
VSERVER B-CLASS
41
CHF
month
No data replication (1 DC)
from 100 GB
SAN SAS / NLSAS storage
1 to 128 GB of RAM
Intel Xeon E5 v3
2.6GHz Base Frequency
Inexpensive Option for Low Usage Workloads
Windows Server SPLA or Linux
Managed firewall service
Bandwidth from 5 to 300 Mbps
Daily backup
MEILLEUR CHOIX
VSERVER D-CLASS STD
57
CHF
month
Local redundant storage (1 DC)
from 100 GB
SAN SSD / FMD storage
1 to 128 GB of RAM
Intel Xeon Scalable 2nd Gen
4.0 GHz Turbo Boost Technology
Recommended for Heavy Workloads
Windows Server SPLA or Linux
Managed firewall service
Bandwidth from 5 to 300 Mbps
Daily backup
VSERVER D-CLASS ADV
85
CHF
month
Geo + local redundant storage (2 DC)
from 100 GB
SAN SSD / FMD storage
1 to 128 GB of RAM
Intel Xeon Scalable 2nd Gen
4.0 GHz Turbo Boost Technology
Georeplicated, Recommended for Heavy Workloads
Windows Server SPLA or Linux
Managed firewall service
Bandwidth from 5 to 300 Mbps
Daily backup
VSERVER N-CLASS
120
CHF
month
No data replication (1 DC)
from 100 GB
Local SSD Storage
1 to 128 GB of RAM
Intel Xeon E5 v3
2.6GHz Base Frequency
Recommended for Remote Eendering (e.g. Remote CAD)
Windows Server SPLA or Linux
Managed firewall service
Bandwidth from 5 to 300 Mbps
Daily backup
Comparative table
Description
Features
Service level
Legend:
- Included
- Optional
- Not Included / Unavailable
Comparative table
of the different vServer offers
B-Class
D-Class
Standard
D-Class
Advanced
N-Class
Monthly price
from
41
CHF
month
from
57
CHF
month
from
85
CHF
month
from
120
CHF
month
OS préinstallé
Windows / Linux
Windows / Linux
Windows / Linux
Windows
Hyperviseur
VMWare ESX
VMWare ESX
VMWare ESX
VMWare ESX
Réplication des données
Local datacenter
Réplication local Datacenter
Windows / Linux
Windows
For juridique en Suisse
Traitement des données en Suisse
SLA (Service Level Agreement)
99.9%
99.99%
99.9%
99.9%
Accès au helpdesk 8×5, accès direct
Processor Intel E5-2697v3
1 – 16 vCPUs
Processor Intel Xeon Platinum 8260
1 – 16 vCPUs
1 – 16 vCPUs
1 – 16 vCPUs
Ultra-Fast Storage (SSD, FMD)
100 – 5000 GB
100 – 5000 GB
100 – 5000 GB
Fast Storage (SAS 7.2K)
50 – 2000 GB
Mémoire virtuelle dédiée
1 – 64 GB
1 – 128 GB
1 – 128 GB
1 – 128 GB
Carte graphique NVIDIA
NVIDIA Tesla
Firewall VPN IP-SEC, WAN binding
(MPLS UPC, LAN-I Swisscom)
Adresses IP publiques (Origin: AS203882)
Rétention des backups journaliers
Inclus 14 jours
Inclus 14 jours
Inclus 14 jours
Inclus 14 jours
Durée d’extension de la rétention
1 – 64 GB
Jusqu’à 12 mois
Jusqu’à 12 mois
Jusqu’à 12 mois
Backup sur le long terme LTO (Tape)
Monitoring & gestion de l’infrastructure
Antivirus ZeroDay
Encryptions des données au datacenter

A HOSTING SERVICE ON A VMWARE ESXI HYPERVISOR BASE

Paas (Platform as a service) : outsourcing of hardware infrastructure, applications and data
We offer managed dedicated virtual servers, you can outsource your servers to our two high-performance data hubs with Swiss TIER III and IV certification; with Hypervisior VMware ESX based hosting services. Moreover, our team of engineers will assist you from the design of your IaaS or PaaS infrastructure architecture and provide advice on the best security strategy practices for your virtual environment.

With no investment costs for hardware and software, you benefit from a state-of-the-art server infrastructure offering you high-availability and high performance. EVOK has partnerships with both Microsoft SPLA and Citrix CSP software publishers which provide specific licensing packages dedicated to providers of hosted solutions. These partnership agreements offer the flexibility to lease licenses to the end customer on a pay-as-you-go basis. We offer 4 types of virtual machines available with the current Microsoft Windows or Linux operating systems :

vServer B-Class : Inexpensive option for low workloads
vServer D-Class Standard : Not replicated 1 DC, recommended for heavy workloads
vServer D-Class Advanced : Geo-replicated 2 DC, recommended for heavy workloads
vServer N-Class vServer N-Class : Recommended for CAD applications or those requiring graphics power
Performance and disk space are scalable, according to your changing needs. Data is backed up daily in a remote datacenter away from the main site. Choose the default retention period of 6 or 12 months. Class Advanced virtual machines are geo-replicated machines across two datacenters, the default standard replication is every 4 hours into the replication datacenter. EVOK has an extremely powerful infrastructure that allows the virtual machines to be restarted in the disaster recovery facility.

Monitoring and maintenance of the entire network security infrastructure, the datacenter and Hypervisors are included in the service. Depending on the chosen solution, the maintenance and operation of the operating system as well as patch management and support for applications and services are also included.

EVOK proposes different secure access methods to your IaaS or PaaS infrastructure via our firewall clusters for site-to-site VPN access or the Pulse Secure VPN-SSL platform in HTTPS and 2FA dual authentication billing, virtual machines are manageable with tools such as Microsoft RDP or SSH.

PaaS or IaaS infrastructures are separated virtually by VLANs unique to each specific client, multiple VLANs can be assigned to a single client, and access between them is managed through Juniper Access Appliances. A range of different Internet traffic capacities is available for direct access or through the PaloAlto security platform, which offers filtering with SSL decryption over the https protocol.

Ultra FastStorage

This type of SAN storage uses the fastest technology on the market combining SSD and FMD Flash.
Technologies : HybridFlash/FMD/SSD

Processors (vCPU)

The virtual server is based on VMware ESX with the latest generation DELL Blade servers, Intel Xeon® Scalable 2nd Generation processors reaching up to 4.0 GHz with Intel Turbo Boost Technology.

Daily backups with min. 14 days retention.

Each server is backed up daily in a remote Swiss EVOK datacenter. The basic duration of vServer image retention is 14 days.

Secured access

Our infrastructure is based on 2 Datacenters geographically distributed in Switzerland (Fribourg DUN TIER III and Lausanne BRN TIER IV). Security is ensured by business-class firewall clusters.

FastStorage

This type of cost-effective SAN storage uses a technology that offers an excellent price/performance ratio based on a mix of SAS 10K and SSD disks.
Technologies : SAS/NL-SAS

Customization

Each vServer can be customized with additional memory, vCPU, SAN storage, without bandwidth limitation to meet your particular requirements.

100% Green Electricity

The electricity in our Datacenter comes from 100% renewable energy. 99.8% Swiss hydroelectric power and 0.2% solar energy. We contribute to the development of renewable energies.

Monitoring & infrastructure management

This system allows our technicians to be immediately informed in the event of a component or service failure and to quickly identify the problem, diagnose and make repairs.
Our data storage infrastructure is based on multiple Hitachi SAN VSPs (100% Data Availability by Hitachi) that use Hitachi Dynamic Tieringm technology, which recalculates data block usage every 24 hours and transfers it to a lower or higher tier (disk group).
Storage on Flash FMD (Hitachi Accelerated Flash Storage), FMD is a technology about 25%-30% more powerful than SSD, it has ASIC NAND processors integrated in the flash, this avoids overloading the disk controllers of the SAN.
The most powerful storage in the world today is the Hitachi VSP G5000 SAN which uses this technology.
Legend:
- Included
- Optional
- Not Included / Unavailable
* For critical incidents (SLA)
** According to the retention period mentioned in the contract
Comparative table
of service levels for the management of vServers
BASIC
Standard
PREMIUM
Monthly price
from
40
CHF
month
from
85
CHF
month
from
120
CHF
month
Recommended use
Non-critical applications
Applications in production
Applications in production
Support level (SLA)
Next working day
Priority, 4 working hours *
Priority, 2 working hours *
Access to the emergency number outside of working hours 8×5 *
Windows / Linux
Updates to the operating system
By customer or automatic
Managed by EVOK, quarterly report
Managed by EVOK, quarterly report
Scheduled maintenance interventions (updates) by an EVOK technician
Réplication local Datacenter
MO-TH 8am-10pm
Major change in operating system version (upgrade)
Invoiced or service contract
Invoiced or service contract
Invoiced or service contract
Managing support cases for operating system incidents
Invoiced or service contract
Management of support cases on applications installed on the server
Invoiced or service contract
Local datacenter
Invoiced or service contract
Opening of cases from monitoring alerts
Best effort
Priority, 4 working hours *
Priority, 4 working hours *
Monitoring 24×7 basic (ping, ICMP, availability VM)
Monitoring 24×7 advanced (Applications, services, abilities, performances)
Add / modify / delete user account (excluding application configuration)
Restart the VM machine according to the support schedules
Restoring a previous state of the machine **
Restoring files or directories **
Invoiced or service contract
Restoring databases (MSSQL, MySQL)**
Service de piquet 24×7 (hors heures ouvrables)
  • Patrick et Miguel San Juan
    Pamisa Vins Sàrl
    We wanted to quickly have a management software adapted to our small and growing company, without investing and without worrying too much about technology. The software as a service (SaaS) provided by EVOK now allows us to save costs and complexity. All our data is also protected and backed up remotely and efficiently.
    Challenges
    The project was the implementation and deployment in SaaS mode of an IT solution integrating business management (ERP) and customer relationship management (CRM) functionalities targeting Pamisa's business sector and its specific requirements. Certified partner of Selectline® , Swiss leader in management software, EVOK analyzed Pamisa's needs and configured a modular and extensible application to wish, offering all the tools necessary for the complete management of a modern business. EVOK also performed the corporate data migration and guided Pamisa in the transition to the service software. A service provider, EVOK advised and trained its client intensively in a few days in the administration and remote access use of his personalized application.

    Les résultats
    "In a very short time with EVOK we had an operational solution that now covers the needs and internal processes of our company in a relevant way" explains Patrick San Juan, co-director of Pamisa. "Our management is more global, simplified and efficient, while maintaining a structure that is as light as possible".

    "Thanks to the SaaS model, we benefit from a more scalable and reliable solution than most traditional solutions on the market. We now bear no additional costs for installation, support and maintenance. Our IT budget is under control because the settlements are predictable and phased, ”says Migues San Juan, co-director of Pamisa.

    "Our data is automatically backed up on EVOK's secure and redundant servers. It could indeed happen that our data stored on our computers or laptops is damaged or stolen, which would then be a great prejudice for our company" adds Patrick San Juan .
    Show More
  • Patrick et Miguel San Juan
    Pamisa Vins Sàrl
    We wanted to quickly have a management software adapted to our small and growing company, without investing and without worrying too much about technology. The software as a service (SaaS) provided by EVOK now allows us to save costs and complexity. All our data is also protected and backed up remotely and efficiently.
    Challenges
    The project was the implementation and deployment in SaaS mode of an IT solution integrating business management (ERP) and customer relationship management (CRM) functionalities targeting Pamisa's business sector and its specific requirements. Certified partner of Selectline® , Swiss leader in management software, EVOK analyzed Pamisa's needs and configured a modular and extensible application to wish, offering all the tools necessary for the complete management of a modern business. EVOK also performed the corporate data migration and guided Pamisa in the transition to the service software. A service provider, EVOK advised and trained its client intensively in a few days in the administration and remote access use of his personalized application.

    Les résultats
    "In a very short time with EVOK we had an operational solution that now covers the needs and internal processes of our company in a relevant way" explains Patrick San Juan, co-director of Pamisa. "Our management is more global, simplified and efficient, while maintaining a structure that is as light as possible".

    "Thanks to the SaaS model, we benefit from a more scalable and reliable solution than most traditional solutions on the market. We now bear no additional costs for installation, support and maintenance. Our IT budget is under control because the settlements are predictable and phased, ”says Migues San Juan, co-director of Pamisa.

    "Our data is automatically backed up on EVOK's secure and redundant servers. It could indeed happen that our data stored on our computers or laptops is damaged or stolen, which would then be a great prejudice for our company" adds Patrick San Juan .
    Show More

THEY TRUSTED US

SECURED DATACENTERS BASED IN SWITZERLAND

EVOK operates its services in Switzerland, with 3 Datacenters 70 km away, in a completely secure environment allowing EVOK to provide full guarantees upon hosting of critical applications.
24/7 Monitoring
Swiss Secured Datacenters
VMware ESX Virtualized Infrastructure
365 x 7 x 24 Operating Period
SAN Hitachi Storage
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EVOK Fribourg

Head Office - Altern8 SA
Rte des Arsenaux 9
1700 Fribourg
Switzerland

EVOK Lausanne

Branch Office - Altern8 SA
Av. des Baumettes 7
1020 Renens
Switzerland

EVOK Genève

Branch Office - Altern8 SA
Clos de la Fonderie 17
1227 Carouge
Switzerland