Remote Support : TeamViewer
TeamViewer is a compact module that runs on your computer and allows EVOK technical services to provide remote technical assistance

IT MAINTENANCE
COMPARATIVE TABLE

Entrust the maintenance of your IT systems to 
professionals.
NetTime
Starting from
1000
CHF
year
Prepayed Credit
Quota of hours of service according to your Support needs in remote maintenance and on-site Access to the helpdesk support
from 3-50 computers
NetGlobal
Starting from
35
CHF
month/station
Prepayed Credit
Annual package based on the inventory and the frequency of preventive maintenance visits
from 15-250 computers
NetPRO
Price
ON REQUEST
CHF/month/station
Package
A la carte services that offer the best compromise between the client's internal IT services and the service company
from 50 computers
Legend:
- Included
- Optional
- Not Included / Unavailable
Comparative table
of IT maintenance offers
NetTime
NetGlobal
NetPRO
Contract type
Prepayed Credit
Package
Package or monthly statement
Proactive maintenance
intervention on demand
Windows / Linux
according to contract
Recommended IT infrastructure size
3-50 computers
15-250 computers
From 50 computers
Billing
Prepaid
annual or semi-annual
annual or semi-annual
Monitoring the evolution of your infrastructure
Assistance with IT budget management
Monitoring with tickets opening
according to contract
Monitoring with tickets opening
according to contract
according to contract
External data backup
according to contract
according to contract
according to contract
Contract period
max 24 months
min. 12 months
min. 36 months
License administration and monitoring
preferential rate invoicing
preferential rate invoicing
Installation of new equipment or software
Debited from credits
preferential rate invoicing
preferential rate invoicing
Follow-up and advice “management review”
Debited from credits
Backups checking
weekly
weekly
Access to the 8×5 telephone and email helpdesk
includes 8×5
includes 8×5
includes 8×5
Helpdesk response time
direct access
according to contract
according to contract
Critical incident response time
intervention 4 hours
intervention 2 hours
intervention 2 hours
Response time for normal incidents
intervention D+1
intervention 4 hours
intervention 4 hours
First responders 24/7
according to contract
according to contract
Installation of new equipment or software
Debited from credits
preferential rate invoicing
preferential rate invoicing
Don’t hesitate to contact us for an appointment 
or a personalised offer.

SECURED DATACENTERS BASED IN SWITZERLAND

EVOK operates its services in Switzerland, with 3 Datacenters 70 km away, in a completely secure environment allowing EVOK to provide full guarantees upon hosting of critical applications.

EVOK IN A FEW WORDS

company founded in 1998
Specialising in IT installation, security and maintenance since 1998, EVOK supports the development of companies by offering them IT solutions adapted to their size and structure.
3 DATACENTERS
Tier III+ and Tier IV Datacenters designed with a 100% green power, Green IT perspective and ISO 14064 certified Redundant air conditioning using Free Cooling.
24/7 Monitoring
Swiss Secured Datacenters
VMware ESX Virtualized Infrastructure
365 x 7 x 24 Operating Period
SAN Hitachi Storage

DEDICATED VSERVERS CONFIGURATIONS

Choose your server and configure options
VSERVER B-CLASS
41
CHF
month
No data replication (1 DC)
from 100 GB
SAN SAS / NLSAS storage
1 to 128 GB of RAM
Intel Xeon E5 v3
2.6GHz Base Frequency
Inexpensive Option for Low Usage Workloads
Windows Server SPLA or Linux
Managed firewall service
Bandwidth from 5 to 300 Mbps
Daily backup
MEILLEUR CHOIX
VSERVER D-CLASS STD
57
CHF
month
Local redundant storage (1 DC)
from 100 GB
SAN SSD / FMD storage
1 to 128 GB of RAM
Intel Xeon Scalable 2nd Gen
4.0 GHz Turbo Boost Technology
Recommended for Heavy Workloads
Windows Server SPLA or Linux
Managed firewall service
Bandwidth from 5 to 300 Mbps
Daily backup
VSERVER D-CLASS ADV
85
CHF
month
Geo + local redundant storage (2 DC)
from 100 GB
SAN SSD / FMD storage
1 to 128 GB of RAM
Intel Xeon Scalable 2nd Gen
4.0 GHz Turbo Boost Technology
Georeplicated, Recommended for Heavy Workloads
Windows Server SPLA or Linux
Managed firewall service
Bandwidth from 5 to 300 Mbps
Daily backup
VSERVER N-CLASS
120
CHF
month
No data replication (1 DC)
from 100 GB
Local SSD Storage
1 to 128 GB of RAM
Intel Xeon E5 v3
2.6GHz Base Frequency
Recommended for Remote Eendering (e.g. Remote CAD)
Windows Server SPLA or Linux
Managed firewall service
Bandwidth from 5 to 300 Mbps
Daily backup

EVOK Fribourg

Head Office - Altern8 SA
Rte des Arsenaux 9
1700 Fribourg
Switzerland

EVOK Lausanne

Branch Office - Altern8 SA
Av. des Baumettes 7
1020 Renens
Switzerland

EVOK Genève

Branch Office - Altern8 SA
Clos de la Fonderie 17
1227 Carouge
Switzerland